Stormwater Operations staff responds to drainage concerns reported within the City. The Operations Section receives calls from residents, business owners, and other City of Greensboro departments regarding drainage systems on their individual properties. Drainage systems are classified into two main categories: public drainage and private drainage.

• Public drainage system is considered a system that receives runoff from publicly owned facility/property (e.g. roads, parks, etc.), even if it includes connections from private drainage systems.
• Private drainage system is considered a system that receives runoff from a privately owned facility/property (e.g. private parking lot, building), or any catchment that is not publicly owned.

City maintenance crews maintain only public drainage systems. The Operations and Maintenance section can offer advice and / or technical support to find solutions to your drainage problem as appropriate. Read the stormwater drainage program policy.

Report drainage concerns to Stormwater Management Division staff.

Common solutions to private drainage issues:

• Landscaping
• Redirect gutters
• Install underground drainage system.