Water Resources requires the completion of the Water/Sewer Connection and Irrigation Meter Application Form for Meter and Development Fees to receive estimates for commercial and bidding purposes. This allows us to ensure your request is properly addressed. If you have any questions about this form, please contact Water Resources Utility Services at 336-373-2055.

What is the cost to connect to City water?
The meter fee is based on the size of the meter you use. (Meter Fee Schedule) 

System Development Fee
When connecting to water and/or sewer services for the first time, a customer may be required to pay a system development fee. The purpose of the fee is to partially recover directly from new customers the costs of the capacity of the utility system to serve them.

The system development fee is applied to new development that connects to the utility system. New development is considered any of the following: 

1. The subdivision of land
2. The construction, reconstruction, redevelopment, conversion, structural alteration, relocation, or enlargement of any structure that increases the number of meters or the meter size
3. Any use or extension of land use that increases the number of meters or the meter size since November 29, 2017.

Additional Fees 

If there is no water or sewer lateral in place that connects your property to the main, you must hire a private, licensed utility contractor to install the lateral(s). The meter must be purchased separately from the City. The City no longer installs these connections. (Connection Information)

If you live outside the city, other fees may apply, plus a Utility Annexation and Development Petition may also be required. The petition will be provided by a Water Resources representative.

What is the cost of an irrigation meter?
The meter fee is based on the size meter you use. (Meter Fee Schedule)
No system development fee is required unless a new lateral line to the water main is installed.

Is water or sewer available to my property?
To find out if water or sewer service is available to your property, call Water Resources at 336-373-2055 or visit us at 2602 S. Elm-Eugene St., Mondays through Fridays from 8 am to 5 pm.

Who can I contact to find the location of an existing lateral line?
To find the location of an existing lateral line, call Water Resources at 336-373-2033 or visit us at 2602 S. Elm-Eugene St., Mondays through Fridays from 8 am to 5 pm.

Am I required to have a backflow preventer?
Backflow preventers must be installed within 10 feet of non-residential meters and irrigation meters. Backflow devices protect public potable water from contamination due to potential cross-connections, backflows, or back siphoning.

What type of backflow preventer do I need?
Above ground Reduced Pressure Zone Backflow Preventers are required for commercial uses and irrigation systems. Visit the Backflow Prevention Information page for standards on backflow preventers.

Questions?
Contact Water Resources at 336-373-2055 or visit us at 2602 S. Elm Eugene St., Mondays through Fridays from 8 am to 5 pm for more information about connecting to City water/sewer.