Department Contact Information

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Who Do I Call?

For water and sewer emergencies; 24-hour contact area; water main breaks; sewer stoppages; taste, odor and discolored drinking water; hydrant flushing
336-373-2033

For water, wastewater and stormwater billing questions; water turned off/on; apply for water service
336-373-2344

To buy a new meter; find out about water and sewer availability; reach Water Resources administration
336-373-2055

To report water pollution and drainage concerns; Adopt-a-Stream; volunteer to apply drain markers
336-373-CITY (2489)

Water conservation
336-373-CITY (2489)

To get your City drinking water tested
336-373-7527 or Email

To inquire about stormwater ordinance requirements or watershed regulations
336-373-2055