Who is responsible for water leaks?
The City of Greensboro is responsible for leaks up to your property boundary. Beyond this point, any leaks in the service line running into your home or business are considered private and the responsibility of the property owner.

Who should I contact if I see a water leak or a water main break in the street?
Call Water Resources 24-hour Dispatch at 336-373-2033.

Who should I contact if I see a hydrant leaking?
Call Water Resources 24-hour Dispatch at 336-373-2033.

What should I do if I witness a Sanitary Sewer Overflow (SSO)?
Report the SSO immediately to Water Resources 24-hour Dispatch at 336-373-2033.

Who should I contact if I have sewer backed up in my home?
Call Water Resources 24-hour Dispatch at 336-373-2033. For more information about the City's Sanitary Sewer Backup Policy, visit this Web page. 

What if my landlord won’t repair a leak that is causing a high water bill?
Contact the Landlord-Tenant Dispute Program or Code Compliance.

What if I am a homeowner who can’t afford to make a leak repair?
Learn more about Housing & Neighborhood Development’s Emergency Repair Program.