Open Door GSO

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Open Door GSO logo

Open Door GSO assists and recognizes City of Greensboro businesses as they strive to provide exceptional service to all customers. The program consists of three sequential training sessions  (green, bronze, silver) that provide information and support so organizations can comply with public accommodations legislation.

Open Door GSO logo GREEN

Green-certified businesses have completed the City's entry-level programming and shown an awareness and sensitivity to public accommodations.

 

Open Door GSO logo BRONZE

Bronze-level training grows an organization's understanding of the nuances and significance of public accommodations for both customers and staff.

 

Open Door GSO logo SILVER

The Silver level shows an organization's commitment to learning and applying inclusive practices, plus a willingness to train personnel to accommodate clients at the highest standard.

Open Door GSO logo GOLD

The Gold level, the program's ultimate goal, is attainable by reaching the Silver level and then hiring and training an intentionally diverse pool of employees.

 

Download the Open Door GSO brochure.

Frequently Asked Questions

Why was this program created?
What does the City's public accommodations law say?
What is considered a public accommodation?
Why should my organization participate in Open Door GSO?
How long are the training sessions?
Which staff members should attend the training?
Is there a cost to the training?
How may I register for the training?