Access our online application system.

This system, which allows you to select from dozens of foreign languages such as Arabic and Khmer, will translate the application as needed.

When you enter the online system, create an account for yourself following the prompts. Then, at the "Start a New Application" section, click on "Low Income Homeowner Assistance Program" and begin your application.

A list of documents you will need to provide is below in "Application Process." Directions for how to  submit a hard copy of the application are also in that section below.

Hard copies in several languages will be available this week at Greensboro public libraries. Library staff can direct you to the online application system on their computers so you can select your preferred language.

Application deadline for assistance is October 31. Payments will be made to qualified households by April 2025.

The maximum amount of assistance available is the difference between City home property taxes paid in tax year 2021 and in tax year 2023 (as billed on July 1, 2023).

The minimum amount of assistance per household is $50.

This assistance applies only to single-family residential properties, which includes townhouses and condos, but excludes property tax on vehicles or homes held with a title vs. a deed.

Assistance only applies to the City's portion of your property tax bill.

• Applicant cannot have also received assistance from Guilford County tax assistance programs
• Home must be the applicant’s primary residence
• Home must be located within Greensboro's city limits
• Applicant must be the person who paid the taxes
• Applicant must have owned the home for five continuous years
• Home's total property tax value must be less than $250,000
• For one-person households, the total household annual gross income for 2023 must be less than or equal to $43,500 to apply. For two or more people in a household, the total annual gross income for 2023 must be less than or equal to $49,500.
• There can be no outstanding liens, assessments or delinquent taxes on the home owed to the City of Greensboro

Please note that this program is a reimbursement for taxes paid and does NOT forgive unpaid tax bills.

Documents Needed to Apply

Two of these three forms of identification:

• Applicant photo ID issued by US Government, State of NC, or City of Greensboro
• Utility bill showing applicant name and current address
• Other official government mail showing applicant name and current address

All household income documents for all household members. We accept:

• 2023 Tax Return
• Most recent W2
• Two months of paystubs
• Award letters (i.e. Social Security, SSDI, Pension)

City payment authorization form.
Hard copies of the form will also be accessible at libraries.

Completed Applications

If you cannot complete your application online, you may either mail or hand deliver your application. Applications are processed in the order in which they are received.

The City of Greensboro has limited funds for the Low Income Homeowner Assistance program. When a completed application is reviewed and accepted, a reimbursement check will be processed. Applications are due by October 31 and are on a first-come, first-served basis. The goal is to have all applications processed by April 30, 2025.

To Mail Your Application

Department of Housing and Neighborhood Development
PO Box 3136
Greensboro, NC 27402
Attn. Low Income Homeowner Assistance Program

To Hand Deliver Your Application

Please bring your application with supporting documentation, place it in a sealed envelope addressed to the Department of Housing and Neighborhood Development – Attn: Low Income Homeowner Assistance Program

Bring your application to 300 W. Washington St., 3rd floor, Department of Housing and Neighborhood Development. A receptionist will receive your application, and stamp the envelope with the date and time which will be your date of application.

OR

Bring your application to the after-hours drop off box for water payments next to the front door of the J. Edward Kitchen Operations Center at 2602 S. Elm-Eugene St. This is a secure collection box and City staff will deliver your application to the Department of Housing and Neighborhood Development. The envelope will be stamped with date and time when it is received by the department.