Melanie Jones
Guilford Metro 911

Email
Phone: 336-373-2646

Justice Complex
1903 Midway St.
Greensboro, NC 27402

 
Work Experience

• City of Greensboro | 1999 to present
  • Director, Guilford Metro 911, 2015 to present
  • Interim Director, Guilford Metro 911, 2014-2015
  • Emergency Communications Operations Manager, 2010-2014
  • Communications Supervisor, 2000-2010
  • Telecommunicator, 1999-2000

Professional Organizations & Memberships

• National Emergency Number Association
• National Association of Public Safety Communications Officials
• Motorola Trunked Users Group

Certifications

• Certified Public Safety Executive, APCO International
• Registered Public Safety Leader, APCO International
• Center Manager Certification, National Emergency Number Association
• Emergency Number Professional, National Emergency Number Association
• Leadership Edge, City of Greensboro
• Foundations of Management, City of Greensboro
• Foundations of Supervision, Guilford County
• Foundations of Leadership, Center for Creative Leadership
• NC Advanced Law Enforcement
• National Incident Management Systems
• Division of Criminal Information

Community and Public Service

• Member, United Way Women United Cabinet
• President, National Emergency Number Association
• Member, National Association of Public Safety Communications Officials

Education

• Associate of Applied Science in law enforcement technology, Guilford Technical Community College