The mission of the Emergency Communications Division is to serve as a facilitator of calls for service and dispatching for the following departments:

• Greensboro Police
• Greensboro Fire
• Guilford County Sheriff
• Guilford County Fire Departments
• Guilford County EMS
• Guilford County Emergency Management

The Communications Center maintains trained staff to process calls for service without prejudice and using all available resources. This division provides resident support by answering calls for service for emergencies and non-emergencies on a 24-hour basis. During the course of a year, the Emergency Communications Division receives approximately 700,000 calls. All phone lines are recorded.

What happens when you call 911?