Meet the Communications and Marketing Director

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Carla Banks_CommunicationsCarla Banks
Communications and Marketing

Email
Phone: 336-373-3769

300 West Washington St.
PO Box 3136
Greensboro, NC 27402

Work Experience

  • City of Greensboro
    • Communications and Marketing Director, 2016 to present
  • Orange County, NC
    • Director of Public Affairs
  • City of Kissimmee, FL
    • Manager of Communications
  • News anchor and reporter for television stations in Florida, Georgia, and Missouri

Professional Organizations & Memberships

  • National Forum of Black Public Administrators, NC Triad Chapter
    • Immediate Past President, 2023-present 
    • President, 2019-2023
    • 2nd Vice President, 2017-2019
  • League of Women in Government
  • International City/County Management Association
  • Local Government Federal Credit Union: Advisory Council

Certifications

  • Federal Emergency Management Agency Emergency Management Institute
    • National Incident Management System Incident Command Systems Certifications (ICS) - ICS 100, ICS 200, ICS 400, ICS 700
    • Joint Information Systems/Joint Information Center: Planning for PIOs
    • Joint Information Systems/Joint Information Center: Media Relations
  • FISH Philosophy Customer Service
  • Pandemic Flu & Strategic National Stockpile Training

Community and Public Service

  • International Civil Rights Center & Museum: Gala Planning Committee
  • Industries of the Blind
    • Board Member, 2023 - 2025
  •  United Way Greater Greensboro
  • Youth Employment Mentoring Taskforce
  • Piedmont Triad Minority Enterprise Development Week: Planning Committee
  • State of Black NC Conference: Planning Committee

Awards & Recognition

  • City of Greensboro, Five-Year Service Award, 2021
  • City of Greensboro, Telly Awards (2016, 2017, 2019, 2021)
  • City of Kissimmee, National Civic League 2008 All-America City Award
  • City of Kissimmee Public Information Office received awards for regional, state, national, and international professional associations for various publications and videos

Education

  • Bachelor of Science in telecommunications, University of Florida
  • Master of Administration in public relations management and administration, Mountain State University

Why Greensboro?

"Serving the residents of Greensboro is an honor. The mission is to use a variety of outreach methods to keep residents informed and engaged about City programs and services."