Departments

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The City of Greensboro is made up of many departments or functions that provide a wealth of services to the residents and businesses of Greensboro. Several City departments are located at the Melvin Municipal Office Building, 300 W. Washington St. Others are located in satellite facilities throughout the City.

City Organizational Chart

Budget & Evaluation
Director: Jon Decker - Bio
The Budget and Evaluation Department prepares the City's Operating Budget and Six-Year Capital Improvements Program.
Phone: 336-373-2291
Send an email to the Department

City Attorney's Office
City Attorney: Charles Watts - Bio
This department provides expert legal advice and representation to the City, its public officials, and employees on a broad range of issues.
Phone: 336-373-2320
Send an email to the Department

Coliseum
Director: Scott Johnson - Bio
The Greensboro Coliseum Complex features an arena, fieldhouse, Special Events Center, ACC Hall of Champions, Greensboro Aquatic Center, and White Oak Amphitheatre.
Phone: 336-373-7400
Send a message to the Coliseum

Communications and Marketing
Director: Carla Banks - Bio
This department coordinates the City's internal and external communications functions, including operating Greensboro Television Network, serving as official liaison with the news media, maintaining the City's website and intranet site, and providing marketing, writing, editing services, graphic design and printing services.
Phone: 336-373-3769
Send an email to the Department

Community Relations
Contact: Gary Canapinno
This division, which is part of the Legislative Department, is the primary contact for public requests and complaints. Staff serve as liaison to City Council for addressing residents' inquiries.
Phone: 336-373-2723
Send an email to the Division

Contact Center
Contact: Lorrie Reid
Call anytime, Mondays through Fridays, 7:30 am to 5:30 pm, to find answers to your questions and for help with concerns about City services.
Phone: 336-373-CITY (2489)
Send an email to the Contact Center

Creative Greensboro
Creative Economy Officer: Jocquelyn Boone
Creative Greensboro is the City's office for arts and culture.
Send an email to Creative Greensboro

Engineering & Inspections
Director: Kenney McDowell - Bio
The Engineering and Inspections Department works with other City departments to provide safe and reliable public infrastructure, homes, and workplaces, and to create healthy and attractive neighborhoods. The Inspections Division issues building permits for all construction projects in the City. 
Send an email to the Department

Executive
City Manager: Trey Davis - Bio
The Executive Department is includes the City Manager's Office, Community Relations, Community Services Team, Creative Greensboro, Internal Audit, Minority and Women's Business Enterprise, Office of Community Safety and Office of Equity and Inclusion.
Phone: 336-373-2002
Send an email to the Department

Financial & Administrative Services

Director: Marlene Druga - Bio
The Financial and Administrative Services Department includes accounting, collections, financial reporting, treasury management, procurement services, and equipment services.
Phone: 336-373-2077
Send an email to the Department

Fire Department
Chief: Jim Robinson - Bio
The Greensboro Fire Department provides fire, medical, hazmat, and technical rescue response within the City limits. It also provides the public emergency management and preparedness information.
Phone: 336-574-4088
Send an email to the Department

Guilford Metro 9-1-1
Director: Melanie Jones - Bio
Guilford Metro 9-1-1 provides a central location for City and Guilford County public safety communication needs. The department includes 9-1-1 Emergency Communications and the Technical Division, which handles 800 MHz radio for Greensboro, Guilford County, Burlington, and other Triad agencies.
Phone: 336-373-2933
Send an email to the Department

Housing & Neighborhood Development
Director: Michelle Kennedy
The Housing & Neighborhood Development Department is responsible for minimum housing and code compliance, including the minimum housing commission, and addressing homelessness issues and federal grant programs.
Phone: 336-373-2349 
Send an email to the Department

Human Rights
Director: Love Crossling Jones, PhD - Bio
The Human Rights Department promotes mutual understanding and fair treatment among all residents of Greensboro.
Phone: 336-373-2038
Send an email to the Department

Information Technology
Director: Rodney Roberts - Bio
The Information Technology department provides leadership in implementing, supporting and delivering technology solutions that align with organizational goals and objectives. Its purpose is to serve as enablers and facilitators of technology for internal and external clients in the areas of  application services, computer operations and billing, enterprise business services, GIS, network services, IT security, and public safety.
Phone: 336-373-2490
Send an email to the Department

Legislative
Contact: Angela Lord - Bio
The Legislative Department is made up the City's governing body, the City Clerk, Community Relations, and Elections.
Phone: 336-373-2397
Send an email to the Department

Library
Director: Brigitte Blanton - Bio 
The Greensboro Public Library offers an extensive collection of premium online resources and services, as well as books, magazines, music, and more. Many classes are offered and experts are available to help you find information. The library also oversees requests for public records.
Phone: 336-373-2471
Send an email to the Department

Office of Sustainability and Resilience
Chief Sustainability Officer: S. Shree Dorestant, DM - Bio
The Office of Sustainability and Resilience is committed to deploying sustainable practices in everyday living to help balance Greensboro's economic viability, environmental protection, and social equity.
Phone: 336-373-2860
Send an email to the Office

Parks & Recreation
Director: Phil Fleischmann - Bio
The Greensboro Parks and Recreation Department provides diverse year-round leisure opportunities for Greensboro residents.
Phone: 336-433-7360
Send an email to the Department

People & Culture
Director: Jamiah Waterman - Bio
The People and Culture Department provides a comprehensive program of personnel support services and consulting to all departments and agencies in conjunction with employee committees and in collaboration with other departments.
Phone: 336-373-2020
Send an email to the Department

Planning
Director: Sue Schwartz - Bio
The Planning Department focuses on short- and long-range planning and development issues, including updating the City's comprehensive plan, overseeing corridor studies, and coordinating the capital improvement planning process.
Phone: 336-373-2144
Send an email to the Department 

Police
Chief: John Thompson - Bio
The Greensboro Police Department safeguards lives and property, respectfully enforces the laws of the land, and works cooperatively to lessen the impact of crime on the lives of residents and visitors to Greensboro.
Phone: 336-373-2496
Send an email to the Department

Solid Waste and Recycling

Director: Griffin Hatchell - Bio
The Field Operations Department handles garbage and recycling collection, litter and dead animal pickup, and street sweeping.
Phone: 336-373-CITY (2489) 
Send an email to the Department

Transit
Director: Reginald Mason - Bio
The Greensboro Transit Department operates the municipal bus and paratransit programs, Greensboro Transit Agency and Access GSO.
Phone: 336-373-2634
Send an email to the Department

Transportation
Director: Hanna Cockburn - Bio
The Greensboro Department of Transportation (GDOT) plans, constructs and maintains transportation infrastructure and operates municipal transit.
Phone: 336-373-GDOT (4368)
Send an email to the Department

Water Resources
Director: Mike Borchers - Bio
The Water Resources Department provides safe, dependable drinking water and wastewater treatment, as well as meter reading, billing, and maintenance of water and sewer lines. The Stormwater Division works to alleviate flood-related problems, improve and monitor water quality in streams, and assist residents in resolving drainage issues.
Phone: 336-373-CITY (2489)
Send an email to the Department