The Community Relations Division partners with community members in navigating City services to resolve concerns, creating long-term positive relationships throughout our communities. Division staff uses a well-established network of internal and external resources to provide support for our residents and businesses.

We are here to:

• Administer and facilitate the premier government educational program, City Academy. This two-and-a-half month program teaches participants about all aspects of City government, while seeking to develop future leaders and build a better community through well-informed and civically engaged residents.
  
  
• Ensure all residents and visitors have equal access to City services and facilities.  
  
  
• Serve as the City’s representative on the Mayor’s Committee for Persons with Disabilities. Watch this short video. Interested in volunteering? Email Gary Canapinno or call 336-373-2723. 
  
  
• Manage the City's compliance with the Americans with Disabilities Act (ADA), which includes auditing City facilities, programs and services for accessibility. To report a concern about a City facility, email Gary Canapinno or call 336-373-2723. 
  
  
• Offer neighborhood and community support. Staff members attend neighborhood and business association meetings to assist with questions regarding City services and help resolve related concerns. They also coordinate neighborhood walks. To request a staff member attend your upcoming meeting or request a neighborhood walk, email Community Relations or call 336-373-2723.

For more information, view the Community Relations 2023-2024 Annual Impact Report.