The Budget and Evaluation Department conducts performance evaluations and management studies of various City services and programs. These studies are used by department directors, the City Manager's Office, and City Council to make informed decisions regarding resource allocation, staffing levels, and management practices.

The Budget and Evaluation Department also participates in the UNC School of Government's Benchmark Project, which provides a comparative basis for local governments to assess service delivery and costs.

Current reports and studies:

• 2021 Greensboro Police Staffing Study
• 2019 Benchmarking Memo for FY 17-18 School of Government Benchmark Study

The Budget and Evaluation Department prepares an annual Property Tax Rate and User Fee Report comparing Greensboro's property tax rate and major user fees to those charged in other large North Carolina cities. This report provides an accurate comparison of municipal services costs charged to property owners.

Most Recent Tax and User Fee Report (FY 24-25)

Schedule of External User Fees

Previous Tax and User Fee Reports:

• FY 2023-24 Tax and User Fee Report
• FY 2022-23 Tax and User Fee Report
• FY 2021-22 Tax and User Fee Report
• FY 2020-21 Tax and User Fee Report
• FY 2019-20 Tax and User Fee Report
• FY 2018-19 Tax and User Fee Report